This listening guide was developed to support individual and group reflection as you listen to the audiocast Making the Case: Strategic Communications for State System Leaders Navigating Times of Social Conflict. It is part of a portfolio of resources that aims to provide state system leaders with practical guidance and vivid approaches to strategic communications in our current context of social and political polarization. The call to action in the audiocast is: effective strategic communications is values-driven and bi-directional. It is fueled by deep listening, patient persistence, and authentic relationships.
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